General Terms and Conditions of Thuiswinkel.org
These General Terms and Conditions of Thuiswinkel.org were drawn up in consultation with the Consumers’ Association within the framework of the Self-Regulation Coordination Group (CZ) of the Social and Economic Council and will become operable as of 1st June 2014.
Index:
Article 1 - Definitions
The following definitions apply in these terms and conditions:
Article 2 - Identity of the trader
Name trader: Euroflorist Nederland BV
Registered address: Hullenbergweg 250, 1101 BV Amsterdam, The Netherlands
Telephone number and e-mail: 020 702 81 00, info@euroflorist.nl
Availability:
Chamber of Commerce number: 01062931
VAT identification number: NL 804902768 B 01
Article 3 - Applicability
Article 4 - The offer
Article 5 - The contract
Article 6 - Right of withdrawal
Upon delivery of products
Upon delivery of services and digital content that is not supplied on a material medium:
Article 7 - Consumers’ obligations during the withdrawal period
Article 8 - Consumers who exercise their right of withdrawal and the costs involved
Article 9 - Traders’ obligations in a case of withdrawal
Article 10 - Precluding the right of withdrawal
The trader can preclude the right of withdrawal for the following products and services, but only if the trader stated this clearly when making the offer, or at least in good time prior to conclusion of the contract:
Article 11 - The price
Article 12 - Contract fulfilment and extra guarantee
Article 13 - Supply and implementation
Article 14 - Extended duration transactions: duration, termination and prolongation
Termination
Prolongation
Duration
Article 15 - Payment
Article 16 - Complaints procedure
Article 17 - Disputes
Article 18 - Branch guarantee
Article 19 - Additional or different stipulations
Additional stipulations or stipulations that differ from these general terms and conditions, may not be detrimental to the consumer and should be recorded in writing, or in such a way that consumers can store them in a readily accessible manner on a durable medium.
Article 20 - Amendment to the general terms and conditions of Thuiswinkel.org
Thuiswinkel.org
P.O. Box 7001, 6710 CB EDE, the Netherlands.
Rights can only be derived on the basis of the Dutch version of these general terms and conditions.
Appendix I: Model form for right of withdrawal
Model form for right of withdrawal
(this form should only be completed and returned if you want to withdraw from the contract)
- To: [trader’s name]
[trader’s geographic address]
[trader’s fax number, if available]
[trader’s e-mail address or electronic address]
- I/we* herewith inform you that, in respect of our contract regarding
The sale of the following products: [description of the product}*
The delivery of the following digital content: [description of the digital content]*
The supply of the following service: [description of the service]*
I/we* exercise our right of withdrawal.
- Ordered on*/received on* [date of ordering services or receiving goods]
- [Consumer(s)’ name]
- [Consumer(s)’ address]
- [Consumer(s)’ signature] (only if this form is submitted on paper)
*Delete or provide supplementary information, as applicable.